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Testimonials – What people are saying about us and our staff

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The banquet staff was excellent and accommodating. Thank you, Roberta, Tressa and Christine, for making our event so memorable. We have never had a function go so well.

Kathy Warden, Waste Management

I wanted to send special thanks to Nick, your Concierge.  It was our first time to the area and he was extremely helpful to guide my family to visit the best sites and ensure that our trip was a good one.  He is an asset of your property.

Amanda V.

At the spur of the moment, my boyfriend and I decided to stay at your hotel. With a jacuzzi room, wonderful view, great service and great weather, we had an amazing time. We will be coming back, and we will be recommending this hotel to our family & friends. Thank you so very much for a wonderful stay. See you soon!

Alicia W. and David H.

Our stay at your hotel was exceptional. Your front desk staff did an excellent job to accommodate our needs upon our arrival at the hotel. For the entire weekend, your entire staff was exceptional and we would recommend your hotel to anyone at any time. Thank you for making our stay a most memorable one.

John B.

This was the first visit we have made to your hotel and I want to say we enjoyed ourselves very much. We had 4 rooms booked and our friends had 4 rooms also. I appreciate all the work you put into having our suites and rooms all near each other. It was the perfect set up for our families. We come to Lake George yearly and we will be staying with you again.

Doreen and Chuck M.

We stayed at the Fort William Henry for our 5th wedding anniversary. Upon learning that it was a special stay for us, we were upgraded to the best room that they had available with an outstanding view of the lake. We were also surprised to see a note wishing us a happy anniversary along with a bottle of champagne. A very nice touch.

Room was spacious, clean and comfortable. Great location… easy walk to village shops and restaurants and a great view of Thursday night fireworks from the lawn.

Review posted on TripAdvisor – July 16, 2012

We had a wonderful time, the resort was exceptional, and far exceeded our expectations. Staff was extremely helpful and courteous. I would like to mention Nick, the desk staff which accommodated our request for room upgrade and luggage transfers without a hitch, and the wait staff during breakfast, they were truly pleasant and professional. As we are New Jersey residents the Jersey shore is a great place to go, but if I had to pick which three hour drive to take it would be without a doubt to your resort. In fact, we had such a nice time, we are thinking of stopping again after Labor Day.

Nicola DiDonna

(Leslie’s) retirement party was FABULOUS!!! The people that attended are still talking about it! George (FWH Banquet Manager) was terrific. He was attentive to every detail and made sure everything went smoothly. I received several compliments on the room and the food from many people. It certainly was a fun-filled evening. Leslie said it was exactly what she hoped for… a night of celebrating! She hasn’t stopped thanking me for the party.

Rudy, Queensbury School

Thank you so much for the generosity of the Fort William Henry & Conference Center during our Remembrance gathering. From the moment we walked in the door, Lisa was there to get us whatever we needed.  She was outstanding. The space was perfect. 

High Peaks Hospice & Palliative Care

Thank you so much for all of your help in making our Benefit Gala a success. Your support means a great deal to us, and we certainly couldn’t have done it without you. It has been a pleasure working with you, and we hope to do so again soon!

Lake George Music Festival

Rhonda was wonderful to work with when picking a date! Roberta is always great! Christine accommodated every request we had. The day of the event, Erin and her male counterpart were polite and very responsive! Thank you!!!

Sarah, Special Events Coordinator – Alzheimer’s Association (Albany)

Thank you so much for hosting Salem’s 2012 Prom! The food was delicious and everyone had a great time! Thank you!

Salem High School Class of 2013

Thank you for another wonderful vacation at the Lake. We had a perfect view from our room, and everyone at the Fort was helpful and courteous. The breakfasts overlooking the lake were magnificent! See you next year ♥

Nina H., from our FWH Facebook Page

Roberta Daab was outstanding – saw to all our needs with a wonderful personality and smile.

Adirondack Regional Chamber of Commerce

Dear Mr. Luciano,

The Rombout Fire Company would like to offer it’s thanks to you and your staff for our recent stay during the Hudson Valley Volunteer Firemen’s Parade. The hotel staff accommodated all our requests and made our trip to Lake George for our 40th year anniversary most memorable. From booking a large group, helping with large rentals items and procurement of food and beverage, your staff made planning for this event easy for us. All the members found the rooms, the service and the view of the lake just outstanding and many found your big wicker chairs on the veranda looking over the lake a wonderful atmosphere to relax in. When we requested for Rombout’s large heavy rescue vehicle to be parked behind your hotel for a rare photo opportunity with our members and Lake George, our request was met with understanding and helpfulness. Because of your courtesy Rombout now has a commemorative photo to remember our weekend in Lake George. Rombout and its members will recommend your hotel for any event or stay and look forward to staying at the Fort William Henry Hotel in the future.


Chief Charles Kuehner, Rombout Fire Company

Everyone was very pleased. I heard nothing but great things about your facility and staff.

Casella Waste Management

We want to thank the Fort William Henry staff who assisted us during the World Awareness Children’s Museum’s International Cuisine event. They really went above and beyond to ensure that our event went smoothly and that our guests and participating restaurants had everything they needed for a successful evening. Phil and Sarah were fantastic during the event. The entire crew was excellent and we appreciate their flexibility and graciousness.

Stacia, World Awareness Children’s Museum

Christine Roberts is a gem – top notch service! I never have to worry. I know she’ll make all the arrangements as needed. We will probably do this (event) next year.

Annie, Redneck Trailer Supplies

Thank you so much for making Nancy’s retirement party perfect! The planning was stress free and the night was wonderful. Thanks especially to Tony and Melissa for the fantastic food! Everyone was raving all night how wonderful the food was! Everyone who worked that night went above and beyond. I again thank you from the bottom of my heart. You guys are the BEST!


Geri and the music faculty at Glens Falls High School

This weekend was a big success.  Service, staff, room & hotel all amenities were “right for the times” and left nothing to be desired.  People were particularly positive about the food and I was very happy with the ease of arranging the event.  THANK YOU!

David McComb

Destroyer History Foundation Annual Reunion

Roberta, Mike, Melissa & Phil –

Thank you all so very much for allowing us to have our Karing for Kim fundraiser at your location. Everyone was so patient and kind to our “crazed” group. We were able to raise over $100,000 to help the Zilms and spinal cord reseach. It was a pleasure working with everyone!

Carol B.

Dear Roberta and Chef Melissa:

On behalf of the Caritas Board of Directors, please accept our sincere gratitude for The Fort William Henry’s continued support of Caritas with your participation as a live auction donor for our recent 16th Annual Caritas Gala. I am genuinely grateful for your generous donation of the fabulous “Private Dinner for Six in Your Home”, prepared by Chef Melissa. Each year this item is a crowd favorite, and it is a significant fundraiser for our gala, this year raising $1,800 for Caritas!

Denise Smith

Executive Director, Caritas

The accomodations were great and the amenities plentiful. Lauryn, housekeeping, did a fantastic job taking care of our room. She went above and beyond by setting up our daughter’s stuffed animal and pj’s. She really made it feel special for our lil girl and us. Please express our happiness. Thank you and we hope to return soon!

Hotel Guest comments

My fiancee and I wanted to thank you very much for an exceptional first impression and stay. We are having our first child this August and look forward to making trips to the Lake George region a family tradition. Keep up the good work.

Eric and Lane M., Maine

It was a pleasure to work with each of you throughout the planning and execution of this large and complex undertaking. You are all exceptional to work with. Each of you extended yourself well beyond the norm in making sure our needs were met. We could not have done it without you. We also greatly appreciate the efforts of everyone there who worked very hard, along with you, to make our event happen from your set-up crew to your bartenders, kitchen and wait staff. The way your entire banquet staff pulled together on Saturday night was incredible.

Denise, 4-H Shooting Sports Banquet and Auction

Dear Roberta,

I was so thankful that you allowed “CyberCaders” to conduct our annual “meet & greet” in the Tankard Tavern. — But you went beyond giving us a place to meet. When we arrived Wednesday evening, we found the Tankard Tavern to be absolutely picture perfect. A complimentary tray of fruit, cheese and other snacks had been set out for us. I was overwhelmed! I must say, you really went out of your way to make us comfortable and to make Americade’s new venue a very special place for us.

William Lamb

I found everyone extremely pleasant to deal with. Roberta & Christine were super. Dining room – couldn’t have asked for any better. Mechylle – very helpful and accomodating. Conference Center – Mike took care of our every need. You were all a great team to work with. I hope you have a great summer and all your conferences are as successful as I think ours was.

Don Wart, New York State Election Commissioners Association