I recently stayed at the hotel for one night on business. The customer service was excellent both when I called to make a reservation and during my stay. The hotel is in a perfect location with spectacular views of the lake from the back of the hotel and is walking distance to the village. I enjoyed sitting on the lovely patio overlooking the lake. I stayed in the main building (not sure how the motel style buildings are). I had a king room that was spacious, clean and comfortable with a sofa, fridge and microwave. I would definitely recommend this hotel and plan on returning.